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State of the date 12/18/2020 12/18/2020
Offered food:


Website description:

Websites are in Czech language and they advertise product Relaton which allegedly helps to eliminate hearing problems and prevent deafness.

What to watch out for:

1) The advertised product gives the impression that a medicament is concerned. In fact it is a foodstuff.

2) The texts on the websites include so-called medical claims and unauthorised health claims in relation to the advertised foodstuff Relaton, which is in contradiction to legislation.

3) The operator of the websites uses unfair business practices (for example indicating of non-existing entities).

4) Product Relaton cannot be ordered on this websites, however, there is a direct interactive link to e-shop on https://relatoncz.zdorovieludi.com/?country_code=CZ offering the foodstuff in question for sale in contraction to legislation.

5) Based on the information indicated on the websites, consumers may believe that they are operated by the Czech Society of Otorhinolaryngology and Head and Neck Surgery, which is misleading.

6) Internet domain dentvilleclinic.com is registered outside the territory of the CR and the domain name holder is a US legal entity.

7) With regard to the fact that the entity administrating the Internet domain in question is located outside the territory of the CR, activities of Czech supervisory bodies towards the operator of the websites are very limited. 

Reference number: W20-000021-SZPI-CZ