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State of the date 7/20/2020 7/22/2020
Website description:

Websites are in Czech language and offer product Dialine, which, inter alia, allegedly removes complications and makes life of diabetics easier. The purchase can be made in CZK.

What to watch out for:

1) The offered product gives the impression that a medicament is concerned. In fact it is a food supplement (thus a foodstuff is concerned).

2) The texts on the websites include so-called medical claims in relation to the offered foodstuff – food supplement Dialine, which is in contradiction to legislation.

3) The operator of the websites uses unfair business practices.

4) The number of spelling mistakes insinuates that websites were translated mechanically. 

5) No trade terms neither contact information are available on the websites, and consumers thus do not know who they conclude the purchasing contract with and under which conditions.

6) Internet domain remedythebest.com is registered outside the territory of the CR and the domain name holder is a Russian legal entity.

7) Consumer fills an ordering form (name and phone number). He/she is then contacted by phone to confirm the order and to provide data necessary for the delivery of the consignment. Employee of the call centre decline to provide information of the seller.  

8) With regard to the fact that the entity administrating the Internet domain in question is located outside the territory of the CR, activities of Czech supervisory bodies towards the operator of the websites are very limited. 

Reference number: W20-000016-SZPI-CZ