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State of the date 3/3/2023 4/6/2023
Offered food:


Website description:

The website is in Czech language. It is an advertising website presenting a product called Glucobalance, which claims to reduce sugar levels in blood.

What to watch out for:

1) The product offered gives the impression of being a medicament. However, no such medicament is registered in the Czech Republic. The product Glucobalance is placed on the list of the SIDC website with illegal offers of unauthorised products: https://www.sukl.cz/leciva/webove-stranky-s-nelegalnimi-nabidkami-leciv, which also lists, among other things, food supplements to which therapeutic properties are wrongfully attributed.

2) The website operator uses unfair commercial practices (e.g. falsely stating that a product or service will only be offered for a limited period of time or that will only be offered for a limited period of time under certain conditions in order to induce the consumer to make an immediate decision without giving him/her a reasonable period of time to make an informed decision).

3) The website lacks the mandatory food information under Regulation (EU) No. 1169/2011.

4) The website makes so-called “medical claims”, which is contrary to Article 7(3) of Regulation (EU) No. 1169/2011 of the European Parliament and of the Council on the provision of food information to consumers, as amended.

5) The website contains information referring to changes in bodily functions that could cause fear in the average consumer, which is contrary to Article 3(e) of Regulation (EC) No. 1924/2006.

6) Clicking on the "Check Availability" banner and then clicking on the "Click here to view phone number" banner, a consumer can display a phone number through which the product can be ordered and purchased.

7) The website includes a document named “Code” which indicates that company APP AND ROLL sp z o.o, Marszałkowska 58, 00-545 Warszawa, Poland, VAT PL7010348607 is the owner and operator of the website.

8) The holder of the domain name vyzrajnacukrovku.cz is an entity from Poland (organization Mono Distribution Group, name: Igor Godles, with address: Kielecka 41A/8, 02-530 Warsaw, mazowieckie, PL).

9) With regard to the fact that the entity maintaining this internet domain is located outside the Czech Republic, the activities of Czech supervisory authorities towards the operator are very limited.

Reference number: W23-000010-SZPI-CZ