Website description:
The website is in Czech. The offered product can be purchased in Czech crowns. Only one product is offered on the website in question, namely "MYCO - GUMOVÉ VITAMÍN (MYCO ORGANIC & FUNCTIONAL MUSHROOM GUMMIES)". These are jelly candies in the shape of teddy bears, which, according to the information provided on the website in question, are supposed to contain ashwagandha and medicinal mushrooms (Reishi, Chaga, Shiitake, Cordyceps, Maitake, Lion's Mane, Turkey tail). The order is made by the consumer first selecting "Payment by credit card" or "Buy on delivery".
What to watch out for:
1) The websites in question lack mandatory food information.
2) The websites in question make so-called medicinal claims, which are prohibited in relation to food, in breach of Article 7(3) of Regulation (EU) No 1169/2011, and make unauthorised health claims, in breach of Article 10(1) of Regulation (EC) No 1924/2006. For example, the website www.mycoczechia.com states: “A healthy solution to ADHD symptoms”, “Enjoy the benefits of two Myco chewable vitamins a day and experience what it feels like to naturally improve your focus, increase your energy levels and support your overall well-being.”, “Chaga to strengthen the immune system, Lion’s Mane to support focus, Reishi for a calm and balanced well-being and Cordyceps for extra energy.”, “Each chewable vitamin contains 7 effective extracts from medicinal mushrooms and KSM-66 Ashwagandha, which together help reduce stress and increase your vitality.” etc.)
3) The website states that this is a certified 100% ORGANIC and vegan product.
4) The website's terms and conditions state the address for personal collection at the premises at Tovární 9, České Budějovice 370 01 and also state the telephone number for handling consumer complaints at +420 739 466 600. The above address and telephone number are identical to the address of the premises of Funy Nature s.r.o. and the telephone number of the company Funy Nature s.r.o. Furthermore, the addressee of the complaint form is Funy Nature s.r.o., Tovární 9, 370 01 České Budějovice. These data are false. The website is illegally using the address and telephone number of the company Funy Nature s.r.o.
5) The only contact on the website in question, apart from the fake telephone number, the fake company and its premises address in České Budějovice, is the e-mail: info@mycoczechia.com. No response to messages sent to this email is provided.
6) The terms and conditions on the website include, among other companies, the company MYCO, LLC. Upon closer investigation, it was found that this is a company based in Washington, DC in the USA, which deals with services in the field of brand design, events and workshops. According to information available on the Internet (Linkedin), it is clear that MYCO, LLC is not involved in the production or sale of food or dietary supplements.
7) The domain registrant is in Iceland and the registrar is from the USA
8) The domain web hosting is also implemented outside the Czech Republic, namely in Canada.
9) The terms and conditions on the website include a sentence about distribution throughout Hungary. When approving cookies, Hungarian also appears. Furthermore, when removing a product from the cart, a sentence in Slovak appeared.
10) The natural/legal person is unknown and cannot be identified even from the order received, as they are not part of it.
11) The activities of the Czech supervisory authorities towards the operator of this website are very limited.